Headquarters: Remote - Spain

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Customer Success Manager in our South team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.

What you’ll do

• Own client renewals, retention and net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

Who you are

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
• Verbal and written fluency in English and Spanish

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. 

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. 

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision. 

Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

To apply: https://weworkremotely.com/remote-jobs/braze-customer-success-manager-ii

Talent Wanted. For hazardous journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success.

Fridtjof Nansen crossed the Arctic, going places no human had ever been. Together with our users, we’re doing the same onchain: charting entirely new territory.

Nansen is the onchain analytics platform traders and funds use to see what’s actually happening on-chain. We label and track 500M+ blockchain addresses, the largest such dataset in the industry.

Our mission: Surface the signal and create winners.

This seat also comes with a defined runway: you’ll start as an IC, with a clear path to Engineering Manager within 12–18 months for the right person.

What you’ll do at Nansen

You’ll work with data engineers and ML engineers to build the data infrastructure that powers Nansen’s customer-facing analytics product.

• Design, build, and scale data pipelines and infrastructure in ClickHouse, Postgres, Python, and dbt
• Run the pipelines behind 500M+ labeled addresses, moving terabytes of streaming and batch data every day
• Partner with crypto researchers, software engineers, and product to shape how data gets modeled, surfaced, and productized
• Own data quality, reliability, and observability end-to-end. At most analytics companies a wrong number is a support ticket. Here, it’s a position someone took.
• Mentor other data engineers and raise the technical bar across the team
• Use AI tools and agents to move faster and cut the busywork out of your day

What we’re looking for

• You’ve shipped and scaled high-performance data systems in production
• Deep expertise in SQL and Python, with real hands-on experience in dbt, ClickHouse, and Postgres
• Strong grasp of streaming data architectures, comfortable operating at genuine scale
• You work the full data stack: ingestion, transformation, storage, modeling, serving
• You already build with tools like Cursor, Claude Code, and MCPs
• You write clearly. This team is remote and async, so most decisions get made in writing
• Bonus: experience leading or managing projects in a smaller team, fluency in onchain data structures, Web3 technologies, and crypto markets

What we offer our crew

• Competitive salary. Meaningful equity. Real ownership in what you build
• Fully remote with support for in-person co-location
• Annual company retreat and team off-sites in Singapore, Bangkok, or Oslo, with flights and accommodation covered
• Unlimited AI tokens
• Your own OpenClaw for work
• Nansen Pro account: full access to the most detailed onchain data in the market
• Speed, ownership, curiosity, courage, transparency, simplicity
• A front-row seat (and a hand in building) the next chapter of finance

Work visa sponsorship is not provided for this role.

Safe return doubtful. Honour and recognition in case of success.

What we do:

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.

Who we are:

Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.

As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we’ll work a plan to meet your needs.

Senior Product Manager, Endpoint

Halcyon | Product | Remote, United States | Travel: 30–40%

About Halcyon

Halcyon builds an advanced anti-ransomware platform that enterprise security teams rely on to stop attacks other tools miss. Our agent runs on our customers endpoints, in production, in some of the largest environments in the world. We move quickly and give people real ownership, which only works because we’re deliberate about who we bring on

The Role

We are hiring a Senior Product Manager to own our endpoint product area. You will own a meaningful piece of the business: shaping strategy for your area, driving it from problem definition through GA and iteration, and being accountable for the results. You will have a strong voice in where the endpoint product goes, and you will own the tradeoffs that get it there.

Our engineering team is highly technical, and you will work with them daily. Engineering owns the solution design, but you will own the customer outcomes and business objectives. You need to hold your own in those conversations, ask the right questions, and understand why endpoint is its own discipline.

This is a customer-facing role. You will spend real time with enterprise security teams in roadmap reviews, executive briefings, and technical deep dives. You will also work closely with our Sales Architects, Customer Success, Marketing, and Support, who are in front of customers every day and are one of your best sources of signal. Understanding your audience will be key success factor, and you will need to know when to lean into technical aspects but also be able to articulate the value that the technical solutions provide to executive level buyers.

What You’ll Own:

The endpoint product area

• Shape the strategy for our endpoint solution and translate company objectives into a roadmap you can defend.
• Define scope, sequence the work, and make the tradeoff calls. Own them when they are questioned and adjust when needed.
• Drive initiatives from discovery through general availability and post-launch iteration through a transparent and collaborative approach.
• Report on outcomes: adoption, retention, deal impact. Shipping is not the finish line.

Customer engagement

• Meet directly with enterprise customers and prospects to validate problems before you commit to solutions.
• Represent the product in roadmap reviews, executive briefings, and technical deep dives with security teams.
• Turn scattered feedback into a defensible point of view, not a wish list.

Cross-functional execution

• Partner with engineering on requirements, architecture discussions, and delivery quality while balancing business priorities.
• Work day to day with our Sales Architects on deal support, technical objections, and what they are hearing in the field.
• Partner with Marketing, Customer Success, and Support so launches land and get adopted.
• Work within Product / UX to ensure aligned prioritization and execution.
• Surface risk early and drive it to resolution instead of reporting it.

Who We’re Looking For:

Required

• 5+ years in product management, with several of those years at a senior or lead level owning an

area rather than a queue of assigned features.

• Endpoint experience. You have shipped agent-based software that runs on customer machines and you understand the nuances: deployment at scale, performance footprint, OS behavior, telemetry, upgrade and rollback, and what breaks in production.
• B2B enterprise products sold to external customers, in a customer-facing capacity. Not internal tools or platform operations.
• Technical aptitude to work with a highly technical engineering team. You can follow a design

discussion, read an architecture doc, ask the right questions, and push back credibly.

• Engineering owns the solution; you must keep up with them and question when necessary.
• A track record you can walk through in detail: what you owned, what you decided, what shipped,and how you it drove business impact.
• Strong written and verbal communication with both engineers and executives.
• Willingness to travel to customers, roughly 30 to 40%, often in concentrated stretches.

Preferred

• Endpoint security or endpoint management background (EDR, EPP, anti-ransomware, systems management) at a vendor where the agent was the product.
• Startup or high-growth environment experience.
• Applied AI or ML in a shipped product.

Benefits:

Halcyon offers the following benefits to eligible employees:

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.

• Short and long-term disability coverage, basic life and AD&D insurance plans.

• Medical and dependent care FSA options.

• 401k plan with a generous employer contribution.

• Flexible PTO policy.

• Parental leave.

• Generous equity offerings.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

The expected base salary range for this position is $180,000 - $240,000. Compensation varies based on a variety of factors which include (but are not limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offers, and equity awards.

In accordance with applicable state and federal laws, the range provided is Halcyon’s reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company.

We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.

Description

NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

Hostaway is looking for a Lead AI GTM Engineer to build the systems, workflows, and AI-powered tools that make our global marketing team faster, smarter, and more effective.

This is a senior individual contributor role for someone who combines deep technical expertise with a strong understanding of how modern marketing teams operate. You will work across Brand, Content, Demand Generation, Product Marketing, and Marketing Operations to identify where AI can improve performance, reduce manual work, and increase the quality and speed of execution.

You will decide where to buy, build, or automate; design and deploy agents and workflows; integrate AI into our marketing technology stack; and measure whether those solutions improve marketing performance and ROI.

This role requires both strategic thinking and hands-on execution. You should be equally comfortable mapping a complex GTM workflow, evaluating a new AI platform, building an agent, connecting systems through APIs, and explaining the business impact to senior marketing leaders.

Your mission

• Design, build, and deploy AI-powered solutions, including agents, multi-step workflows, automations, and internal tools that solve real marketing problems.

  • For example, building a campaign builder that allows a marketer to input a brief, and the agentic workflow creates all of the assets, including versions and localizations, and connects to platforms like Meta/LinkedIn/Google to execute the ads in market.

• Own build-vs-buy decisions by evaluating emerging AI and GTM platforms, testing their capabilities, and determining when to implement an existing solution versus build something custom.

• Integrate AI agents and workflows with our marketing platforms, data sources, APIs, and internal systems.

  • For example, you can build an email automation workflow that connects to our platform to identify signals that would trigger an email cadence with all the branching logic, including writing the email, and connecting to HubSpot to deploy the email.

• Establish AI evaluation and quality standards by testing accuracy, reliability, and output quality and continuously improving production workflows.

• Optimize the economics of AI across token usage, API consumption, software costs, infrastructure, and human effort.

• Stay ahead of emerging models, agent frameworks, platforms, and approaches, turning the most promising developments into practical advantages for Hostaway.

Requirements

• Full-stack builder: Past engineering experience required, and you can independently design, build, deploy, and maintain AI-powered applications, agents, and multi-step workflows.

• AI engineering expertise: Y ou have built AI agents and agentic workflows that have measurably improved team performance. This requires you to be comfortable working across models, APIs, orchestration frameworks, and coding environments such as Claude Code or similar tools.

• AI platform fluency: You have hands-on experience evaluating and implementing emerging AI and GTM platforms such as Qualified, Clay, Jasper, Copy.ai, HubSpot Breeze, or similar tools, and you can quickly determine if they solve real-world business problems.

• Platform integration expertise: You know how to connect systems. You have hands-on experience integrating platforms such as HubSpot, Salesforce, Meta, Google, and LinkedIn and creating reliable data flows between them.

• GTM fluency: You understand how modern B2B marketing works across brand, content, demand generation, product marketing, and marketing operations, and how those teams work together across the buyer journey and funnel.

• Strong economic judgment: You understand the cost of automation and can evaluate tradeoffs between human effort, purchased software, API consumption, infrastructure, and token usage to choose the most efficient solution.

• Data acquisition expertise: You are comfortable using APIs, web scraping, and other methods to turn external data into structured inputs for marketing, competitive intelligence, targeting, and automation.

• Able to navigate ambiguity: You can identify the highest-impact opportunities, make pragmatic decisions with incomplete information, and move quickly from idea to working solution without needing heavy process or a large team.

What we offer

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Must be located in the US for Eligibility

About the Role:

Our Support team provides end-user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service – then, we certainly have the right opportunity for you! PointClickCare is currently looking for a motivated individual to join our team as the support analyst on the Senior Care team

Reporting into the Sr Manager, Customer Support

Key Responsibilities:

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved
• Build strong client relationships by following up with customers in a timely manner
• Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions
• Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system
• Support the department’s goals, objectives, and deliverables
• Work shifts between 8am and 8pm as required

Your Key Strengths:

• Exposure to AI tools and a desire to leverage them to enhance your work content and user experience
• Ability to handle clients professionally and with a high level of confidence during all interactions
• Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members
• Must excel in a fast-paced environment where critical thinking and time management skills are required for success
• Sound understanding of API and service technologies and functions
• Take initiatives and help establish a positive team environment built on mutual trust and respect
• Participate in the development and improvement of operational tools and processes
• Demonstrate personal leadership attributes by incorporating commitments to ongoing development and continuous learning
• Innovative thinker who is positive, proactive, takes accountability and readily embraces change
• Must be able to work autonomously or as part of a remote team to support and contribute towards the overall organizational goals
• Ability to establish and maintain effective working relationships with internal and external stakeholders
• Degree, or Post-Secondary Education -Information Technology, or related technical field preferred
• Experience in a technical support position an asset
• Expertise in Care Delivery for Senior Living Facilities

$60,000 - $68,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60,000 - $68,000 - Performance based bonus and fulltime benefits.

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.

Overtime eligible.

#LI-MG1

#LI-Remote

Corp B -P1

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

Oomnitza is hiring a UX Design Engineer to own the design system, component library, and prototyping tooling that powers our Product Engineering team. In our model, Product Engineers run discovery and prototyping end-to-end; your job is to give them an opinionated, well-tested, well-documented platform so they can move fast without losing design quality.

This is a hands-on role. Most of your time is in code and design tooling: maintaining the system, evolving the Storybook component library, building scaffolding that makes prototyping fast, and consulting on the small number of interactions that are genuinely novel. The role can sit in the US or in Ireland since most of the work is with tooling and systems.

What You’ll Do

• Own the Oomnitza design system end-to-end: visual language, interaction patterns, accessibility guardrails, and the rules that keep the product feeling like one product.
• Maintain and extend the Storybook component library. Components should be correct, documented, performant, accessible, and easy for Product Engineers to compose.
• Build and maintain the prototyping tooling (design tokens, AI-prompt scaffolds, design markdowns, starter kits) that lets Product Engineers move from idea to validated prototype in days.
• Consult with Product Engineers on UX interactions that fall outside the patterns, and produce the new pattern, component, or guidance that adds back to the system.
• Partner with engineering to keep the design system and the implementation library aligned. Identify when a one-off interaction should be promoted into the system.
• Hold the quality bar for design output across the team. Review prototypes against the system, flag drift, and make the right thing easy to do.
• Track the design-engineering space (Figma plugins, AI design tooling, headless component libraries, accessibility standards) and propose investments that make the team faster.

What We’re Looking For

• Bachelor’s degree in design, human-computer interaction, computer science, or a related field, or equivalent experience.
• 5+ years combined across product design and front-end engineering. You are equally comfortable in Figma and in a modern front-end codebase.
• Experience owning or substantially contributing to a production design system and a Storybook or equivalent component library.
• Strong front-end skills: React, TypeScript, modern CSS including design tokens, and accessibility best practices.
• Comfort with AI-enabled design and prototyping workflows. You see AI as a way to make the design system more useful, not as a replacement for it.
• Strong taste paired with the discipline to systematize it. You recognize good design and codify it into reusable patterns and components.
• Strong written and verbal communication. You can document a pattern, brief a Product Engineer, and influence without authority.
• Self-directed and outcome-oriented. You identify the highest-leverage investments in the system and prioritize without close supervision.
• B2B SaaS or enterprise software experience is a strong plus.

What we can offer you

• Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales
• Market-competitive salary + equity
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital

The base salary range for this position is: $120,000-165,000

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Harbor is seeking a Senior Consultant- ELM (Enterprise Legal Management) to join our dynamic Legal Technology & Operations – Corporate Legal Technology team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in evaluating legal processes and technology, developing technology roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.

As a part of the Corporate Legal Technology Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our corporate law department clients. As a Senior Consultant, you will be expected to work with senior and junior-level internal resources, to help manage the project lifecycle.  This is a full-time, remote position that can be worked from anywhere in the US or Canada.

Job Duties and Responsibilities:

• Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
• Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
• Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides.
• Configure and develop technologies based on technical requirements and design
• Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects)
• Assist with management of project scope, schedules, workplans, timelines, and budgets
• Manage client expectations and project scope, communicating directly with clients to continually foster relationships
• Become proficient in specific legal technologies related to active projects
• Research and stay abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI
• Assist in business development efforts such as proposals, workplans, and presentations
• Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor

Experience, Education and Other Qualifications:

• 3+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm)
• 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools.
• Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Litify, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
• Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

Oomnitza is hiring a UX Design Engineer to own the design system, component library, and prototyping tooling that powers our Product Engineering team. In our model, Product Engineers run discovery and prototyping end-to-end; your job is to give them an opinionated, well-tested, well-documented platform so they can move fast without losing design quality.

This is a hands-on role. Most of your time is in code and design tooling: maintaining the system, evolving the Storybook component library, building scaffolding that makes prototyping fast, and consulting on the small number of interactions that are genuinely novel. The role can sit in the US or in Ireland since most of the work is with tooling and systems.

What You’ll Do

• Own the Oomnitza design system end-to-end: visual language, interaction patterns, accessibility guardrails, and the rules that keep the product feeling like one product.
• Maintain and extend the Storybook component library. Components should be correct, documented, performant, accessible, and easy for Product Engineers to compose.
• Build and maintain the prototyping tooling (design tokens, AI-prompt scaffolds, design markdowns, starter kits) that lets Product Engineers move from idea to validated prototype in days.
• Consult with Product Engineers on UX interactions that fall outside the patterns, and produce the new pattern, component, or guidance that adds back to the system.
• Partner with engineering to keep the design system and the implementation library aligned. Identify when a one-off interaction should be promoted into the system.
• Hold the quality bar for design output across the team. Review prototypes against the system, flag drift, and make the right thing easy to do.
• Track the design-engineering space (Figma plugins, AI design tooling, headless component libraries, accessibility standards) and propose investments that make the team faster.

What We’re Looking For

• Bachelor’s degree in design, human-computer interaction, computer science, or a related field, or equivalent experience.
• 5+ years combined across product design and front-end engineering. You are equally comfortable in Figma and in a modern front-end codebase.
• Experience owning or substantially contributing to a production design system and a Storybook or equivalent component library.
• Strong front-end skills: React, TypeScript, modern CSS including design tokens, and accessibility best practices.
• Comfort with AI-enabled design and prototyping workflows. You see AI as a way to make the design system more useful, not as a replacement for it.
• Strong taste paired with the discipline to systematize it. You recognize good design and codify it into reusable patterns and components.
• Strong written and verbal communication. You can document a pattern, brief a Product Engineer, and influence without authority.
• Self-directed and outcome-oriented. You identify the highest-leverage investments in the system and prioritize without close supervision.
• B2B SaaS or enterprise software experience is a strong plus.

Our Benefits Package

• Dental & Vision Insurance
• Employee equity plan
• Health Insurance for you, your spouse and dependents
• Pension, Life insurance and Income protection
• Remote working & flexible work schedules
• Working from home equipment allowance
• Choice of preferred equipment, Mac or PC
• Regular, fun social events and workshops

What We Can Offer You

• Market Competitive Salary
• A progressive, healthy work culture with excellent opportunities for professional and personal development.
• Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales.
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures, and Riverside Acceleration Capital

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

We are building next-generation internal AI-powered tools designed to empower our go-to-market teams with faster, more intelligent ways to understand customers, prioritize opportunities, and drive strategic decisions. As a Junior AI-Augmented Product Engineer, you’ll work hand-in-hand with the Platform Owner to shape and deliver new capabilities in an AI-first product development environment.

This is not a traditional hands-on coding role where you work independently on implementation. You’ll serve as a product-technical bridge: gathering and clarifying go-to-market business needs, framing problems, writing detailed functional and technical specifications, defining acceptance criteria, orchestrating AI-assisted changes through structured workflows, and verifying quality against strict architecture and design standards.

You will use advanced AI tools as your primary partner to accelerate from idea to verified delivery, while focusing on clear thinking, precise documentation, and cross-team alignment. The role requires strong collaboration, excellent written communication, command of AI usage with respect to software development, and comfort working across US and EMEA time zones.

This is a great fit for someone who enjoys translating business value into technical reality, thrives on structured reasoning and documentation, and wants to grow in a modern, AI-augmented product engineering practice.

How You’ll Make an Impact:

• Partner daily with the Platform Owner to understand business challenges, stakeholder goals, and product priorities for internal tools that support go-to-market teams.
• Lead or support requirements discovery (via calls, async docs, team meetings) to capture needs, edge cases, success metrics, and constraints.
• Write and maintain high-quality product documentation: functional requirements, technical specifications, data flows, acceptance criteria, and architecture notes, adhering to established internal standards and patterns.
• Turn requirements into clear, actionable plans and precise instructions for AI-assisted implementation; coordinate changes through iterative build-verify cycles.
• Enforce consistent, enterprise-grade design patterns, architecture principles, and quality gates during planning, implementation review, and validation.
• Participate in design and implementation reviews with a focus on correctness, maintainability, adherence to guidelines, and efficient use of AI workflows.
• Run and troubleshoot automated quality checks (type checking, linting, tests); diagnose issues and propose targeted fixes.
• Help keep system knowledge current: update reference documentation, track changes across versions, and surface ambiguities for resolution.
• Support alignment with engineering, product, and go-to-market stakeholders across regions. Balance the demands of leaders with those of individual contributors.
• Contribute to refining our AI-augmented development processes (better patterns, templates, automation ideas).
• Communicate effectively across time zones (US / EMEA) using async documentation, collaboration tools, and occasional synchronous sessions.

You’ll Enjoy This Role If You Have:

Required

• 2–4 years of experience in product engineering, technical product management, solution architecture, or junior full-stack/ frontend development roles.
• Demonstrated ability to gather requirements, write clear functional/technical specs, and create acceptance criteria — with strong written English communication.
• Solid understanding of modern web technologies (React, TypeScript, Node.js, REST APIs, PostgreSQL) and basic software architecture concepts.
• Comfort with AI-assisted workflows (prompt engineering, using LLMs for code/spec generation, iterative verification).
• Strong analytical mindset: ability to break down complex problems, spot ambiguities, and ask clarifying questions.
• Excellent collaboration and communication skills — fluent in English (written + verbal); able to work async and synchronously across cultures/time zones.
• Located in Portugal with eligibility to work in the EU; available for hybrid Lisbon work when needed and flexible for US overlap hours (e.g., 2–4 PM Lisbon time).

Preferred

• Exposure to AI platforms (Gemini, Perplexity, Claude, ChatGPT, Vertex AI) or RAG/grounding concepts.
• Experience with SaaS product development, especially in sales/marketing intelligence, account-based tools, or enterprise data platforms.
• Familiarity with Drizzle ORM, Vite, Express, or Google Cloud ecosystem.
• Additional European languages (French, German, Spanish) are a plus for stakeholder interactions.
• Hands-on experience with Replit, Cursor, or similar AI-coding environments.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€38.250—€45.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ‘talent@salsify.com’ will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in September through December 2026. Do you possess a sharp eye for design and a passion for turning complex problems into exceptional customer experiences? Are you a fast-thinking problem solver who thrives in a high-energy environment? If you’re ready to bridge the gap between creative quality and customer support, read on!

The Role:

As aPrint Quality Resolution Assistant, you will work directly with customers to resolve post-print issues and ensure they receive the highest quality product. In this high-energy role, you provide immediate support over live communication channels to identify order issues, troubleshoot design files, and create replacement orders in real-time.

You will serve as a critical, cross-departmental link - acting as a liaison for all incoming quality and replacement order needs, handling the initial triaging steps when a customer reports a problem, providing expert guidance, and ensuring a seamless, fast experience for our customers. Additionally, you will step in to support general customer service tasks during peak seasonal periods.

Every case is unique. Your ability to navigate design files in Adobe Creative Suite while communicating technical concepts empathetically is key to maintaining customer trust. The ideal candidate is a fast-thinking problem solver who thrives in a live environment and is passionate about delivering quality results.

You will:

• Respond to calls, emails, and chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace.

• Act as the primary expert for live contacts (specializing in phone support)and guide the customer through the order replacement process. You will identify root causes, provide immediate solutions, and replace orders in real-time.

• Review incoming requests to determine if an issue is an internal error or a customer-driven change. Ensure every case is accurately vetted and documented at the point of intake.

• Open and navigate Adobe Illustrator and Photoshop files to diagnose print issues, proofread and edit design files as needed.

• Work cross-functionally to ensure a seamless transition for customers moving from general support to the Print Quality queue.

• Record detailed technical data within Salesforce to help the team track trends and recurring print/design issues.

• Ensure that all replacement order requests are accurately documented and prepped so the Processing Team can fulfill the replacement order without further investigation. Work closely with the Print Quality team to align on best practices and ensure consistency across the team.

You are:

• You are able to positively and efficiently resolve customer concerns, prioritize multiple tasks in a fast-paced, high-volume environment, and remain calm and focused while troubleshooting errors during live customer interactions.

• You excel at explaining product limitations and other issues to customers, turning a “less than perfect” experience into a win.

• You believe that quality and accuracy are critical, even when working in a fast-paced environment.

• You seek out ways to resolve issues on the first contact and look for opportunities to improve the triage and intake workflows.

• You are receptive to change and open to evolving priorities as seasonal volume shifts.

You have:

• Excellent written and verbal communication skills, with the ability to adjust your tone for live interactions.

• Proficiency in Adobe Illustrator, Photoshop, and Acrobat Pro; Lightroom is a plus.

• The ability to think critically to solve complex print and design problems on the fly.

• Experience with Salesforce Lightning and Google Suite.

• The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with coworkers and taking feedback well.

• Ability to work a schedule that includes at least one weekend day.

Compensation:

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $20.32/hr

Geo 3: All other locations within AZ, AR, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NV, NJ (excluding the NYC metro area), OK, OR, TN, TX, UT, VA, WA, WI - $18.65/hr

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Our Mission

Learnlight is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We find joy and deep satisfaction in delighting our clients, empowering our learners, and helping our team to excel in everything they do.

Our mission is to help organizations develop human skills to understand, empathize, and connect effectively with others in the global workplace. We exist to close the gap between strategy and execution by building communication skills that make companies collaborate more effectively: language, cultural intelligence and interpersonal fluency. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our planet.

Your Career Opportunity

In this exciting new career opportunity, you’ll be reporting to the Engineering Manager on full-time hours and working from home remotely.

As a Frontend Software Engineer, you’ll have a direct impact on developing and maintaining complex web applications using React.js and other front-end technologies.

Collaborating with colleagues from our Innovation Department, you will:

• Develop and maintain complex, high-quality web applications using React.js and modern front-end technologies

• Work closely with designers and backend teams to deliver responsive, user-friendly, and visually polished interface

• Write clean, well-structured, and scalable code following best practices and documentation standards

• Optimize application performance to ensure speed, scalability, and a smooth user experience

• Troubleshoot, debug, and resolve issues throughout development, testing, and deployment

• Mentor junior developers and stay current with emerging front-end trends to guide technical direction

What You’ll Offer

• Advanced level of English, with strong communication skills

• At least 5 years of professional experience with React.js

• Strong proficiency in JavaScript, HTML, and CSS

• Hands-on experience working with GraphQL or RESTful APIs, and developing responsive user interfaces

• Familiarity with Agile/Kanban methodologies and tools such as Atlassian Cloud

• A strong understanding of web accessibility (WCAG) and the ability to create inclusive, user-friendly digital experiences for everyone

• Experience with state management libraries (e.g., Redux, MobX) and testing frameworks such as Jest, Enzyme, or Cypress is a plus

What We Offer

• Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge.

• Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback.

• Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs.

• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures.

• Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply).

• Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, new talent from all communities. Click to learn more about our Diversity, Equity, Inclusion Workplace Certification and commitments.

Ready to Join Us?

Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company and we look for English communication skills for effective collaboration - please apply with your résumé in English.

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/

#LI-Remote

CodePath is the largest educator of college computer science students in the country. We’ve trained over 40,000 students from 1,000+ universities, and our partners include Amazon, Google, and other leading technology companies. We’ve spent nearly a decade training the next generation of technical talent, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We believe technical skill is the fastest way to turn raw talent into real opportunity. We train the engineers the AI era runs on, building toward millions of learners, hundreds of millions in revenue, and billions in economic impact. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, this is the place to build it.

About the Role

Location: Remote, United States, Europe, Canada or LATAM

Role-Type: Full-Time

Reports To: VP of Engineering

Compensation: $170,000 to $190,000 per year for US based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe.

CodePath’s educational programs run on our sophisticated learning platform, a set of Ruby-based applications with functionality spanning admissions, course delivery, grading, career coaching, and reporting.

We’re looking for a Staff Software Engineer who can lead at multiple levels at once: the architecture, the product direction, the team’s capacity, and the longer arc of where we’re going. You’ll move fluidly across the full technical stack, from infrastructure decisions to greenfield product work.

This is a high-ownership role. You’ll work directly with stakeholders to understand what students and staff actually need, participate in deciding what gets built, and then lead the execution. You won’t be handed a ticket queue. You’ll shape the work.

The ideal candidate for this role is a web engineer inspired by potential projects like these:

• Building brand-new functionality in Rails and beyond to create sophisticated and powerful new tools for our users and extend our reach to new kinds of learners we’ve never been able to serve before

• Reimagining core platform components as we migrate them from Sinatra to Rails

• Integrating AI/ML technology into our platform to support mastery-driven, adaptive learning

• Scaling a system that has helped tens of thousands of students to help hundreds of thousands more

Key Activities

• Architect and build web applications across Ruby on Rails, Sinatra/Padrino, and Django that directly support our mission

• Make consequential technical decisions on infrastructure, data modeling, API design, and emerging technologies with full ownership of the tradeoffs

• Set the code quality bar through reviews, architectural guidance, and constructive feedback

• Write automated tests that reflect real edge cases, not just coverage targets

• Identify performance bottlenecks and systemic issues before they become outages

• Mentor other engineers and raise the technical ceiling of the team

Qualifications

• 10+ years of software engineering experience, including at least 5 years with Ruby on Rails

• Familiarity with Claude Code or similar development tools and related best practices

• A systems-thinking orientation: you consider scalability, maintainability, and failure modes before writing a line of code

• Strong PostgreSQL and database design skills, including experience with complex queries, indexing strategies, and schema evolution

• Reasonable working familiarity with the full web stack, from infrastructure to CSS

• Demonstrated ability to lead technical decisions in a small, autonomous team environment

• Strong written and verbal communication. You can explain a technical tradeoff to a non-engineer without losing what actually matters

• Passion for education and desire to make a positive impact

Nice to haves

• Familiarity with higher education or edtech

• Direct experience working with LLMs and generative AI in production

• Familiarity with Docker, Ansible, and/or Terraform

• Experience deploying on GCP

Full-Time Employee Benefits:

This is a 100% remote position! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$170,000—$190,000 USD

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Job Summary

We’re looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You’ll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You’ll set the bar for engineering quality and help elevate those around you.

Responsibilities

• Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation.

• System Architecture: Design future-ready architectures and proactively close gaps before they become problems.

• Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams.

• Shift Left Testing & Quality: You champion a rigorous ‘shift-left’ quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought.

• AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness.

• Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality.

• Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity.

• Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems.

Minimum Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.

• 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you’re comfortable across frontend, backend, and the database layer.

• A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus.

• Proven full-stack experience across frontend (React.js), backend, and database layers.

• Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar.

• A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams.

Preferred Qualifications:

• Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus.

$120,000 - $190,000 a year

Firstup expects the base salary for this role to be between $120,000-$190,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Want a soul-sucking call centre job?

Yeah, neither do we.

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact.

💜 Your team? The best bunch of people you’ve ever worked with-curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense; just a group of brilliant minds tackling challenges together.

⚡ It’s not always easy - but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it-BOOM-something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.

What you’ll do

• ⚡ Making energy easy. Cutting through the jargon and helping business customers understand their bills, meters, and tariffs without the headache.
• 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast.
• 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time.
• 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense.
• ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
•  🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

The types of people we would love to hear from are those that are…

• ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better.
• 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches.
• 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best.
• 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future.
• 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen
•  💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions.
• 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time.

What’s in it for you? 👀💡

🚗 EV salary sacrifice - drive electric & save 💰

🚴 Cycle-to-work scheme

📈 Share options - own a little piece of the pie 🥧

🍏 Fully stocked kitchens - snacks = fuel = happiness

🎉 Weekly ‘Family Dinner’ catch-ups

Sound like your kind of place?  We want to hear from you

A bit about the role:

Location - Remote, UK

Our need - Immediate starters

Salary - starting from £26,300, with opportunities to up-skill from year one

Hours - Must be available to work full time, Monday to Friday, 9am - 5.30pm.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect:

• First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview.

• Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They’ll give an overview of what you need to know to succeed in the next stage, the Discovery Day.

• Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It’s designed to give you a taste of the company culture and the type of work involved.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

Hindi AI Product Tester

Active Project Status: This project is now live, and we are urgently onboarding participants to begin immediately. Because we are moving quickly, we kindly ask that you keep a close eye on your communication (email and messages) after applying. It is essential that you respond promptly so we can get you cleared and ready to start without delay.

Location: 100% Remote, global

Device: Applicants must own a qualifying Google Pixel device for the duration of the project

Compensation:USD $140.00 upon successful completion of the 14 qualified submissions (each submission should take 10–15 minutes of activity per day)

Project Requirements

• Native or expert-level fluency in Hindi
• Comfortable reading and writing in English
• Must complete a language proficiency assessment as part of the application process
• Must be comfortable using a Google Pixel 9 or newer device
• Must be comfortable downloading and using common mobile applications that generate notifications (messaging apps, email apps, social media apps, etc.)
• Must be comfortable using the Google Pixel device as their primary phone for the duration of the project
• Must be willing to participate daily for 14-21 consecutive days
• Must be 18 or older to meet project eligibility requirements
• Must have access to reliable Wi-Fi/internet
• Participants must be able to read and understand instructions and company communications in English

The Project

We are seeking detail-oriented and motivated speakers to participate in an upcoming notification sorting project.

Participants will use a Google Pixel 9 or newer device throughout the project period while interacting naturally with apps that generate notifications. Participants will complete daily project tasks involving notification organization/sorting workflows and provide related feedback/documentation as instructed.

Participants will also complete a short daily feedback/check-in form throughout the duration of the pilot to assist with participation tracking and troubleshooting support.

This project is part of an ongoing effort to improve emerging mobile AI and notification-management technologies for international users.

Workload

• Participants will engage with the project daily until 14 qualified submissions have been submitted.
• Expected daily participation time may vary slightly depending on notification volume and project tasks, but participants should expect approximately 10–15 minutes of activity per day.
• This is project-based work, and there is no guarantee of additional work beyond the pilot period. However, participants who perform well may be considered for future related projects.

Duties

• Use a Google Pixel 9 or newer device throughout the project duration
• Interact naturally with apps that generate notifications
• Complete assigned notification sorting / organization tasks
• Submit required daily feedback and documentation
• Follow all provided project instructions carefully
• Communicate promptly regarding technical issues or project blockers
• Perform all work with attention to quality, completeness, and detail

Engagement Requirements

All participants must have, or be willing to create, an Upwork account. The project will be managed via the Upwork platform.

While participating in this project, adherence to the confidentiality terms outlined in the Upwork User Agreement is required. Any information accessed or received related to this project is confidential and may not be shared or disclosed to third parties.

Participants must:

Use their own qualifying Google Pixel device.

Qualifying Device Examples

Google Pixel 9

Google Pixel 9 Pro

Google Pixel 10

Google Pixel Fold (newer generation)

Please note:Google Pixel 9a and Pixel 10a devices are not compatible with project requirements.

About Us:

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children’s language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.

Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.

Disclaimer:

All engagements are contingent upon successful completion of a background screening. Productive Playhouse is committed to diversity and inclusion across our global contractor network. We welcome applicants of all backgrounds and abilities.

NB: please note the portfolio submission requirements as explained at the end of the advert

We run a WordPress support and maintenance company that has grown over the last twenty years mostly through direct referrals and word of mouth. Our work is good. Our website does not do it justice, and it does not convert. We want to fix that, starting with the few pages that matter most.

We are looking for a direct response copywriter to rewrite those pages: a landing page for our website rebuild service, then our main Rebuild, Redesign, and agency partner pages. This is project work with a clear, finite scope, not an ongoing content gig and not blog writing.

The work (project-based, remote)

• A price-forward landing page for our Website Rebuild service, built to turn cold ad traffic into a booked call. This is the first deliverable and the one we care about most.
• Three more service pages once the landing page is live: Website Rebuild, Redesign, and our agency partner program.
• Each page is its own project with its own fee. We are not asking for a full site rewrite right now.

You’re a fit if

• You write direct response, not general content. Your pages are built to make someone act, and you think in terms of the reader’s problem, not our feature list.
• You can show conversion results from past work. Before-and-after rates, tracked revenue, lift on a page you wrote. We want numbers, not a vibe.
• You have written for B2B or service businesses. We sell a considered, recurring service to business owners, not an impulse buy.
• You price by the project and can explain why a page is worth what you charge.

You’re probably not a fit if

• Your portfolio is mostly blog posts, SEO content, or brand voice work with no response-driven pages.
• You talk about word counts and keyword density more than conversion and customer psychology.
• You want a long-term content retainer. That may come later, but this is project work first.

How to apply:

Together with your resumè, attach 2 -3 pieces from your portfolio, with a brief description of the results these produced (this should be submitted as a single attachment). Include a sentence or two on the kind of direct response work you do best, as well as us your typical per-page project fee. We read every reply that includes real conversion numbers first.

If your background fits, we will have a short call to talk through the work and your project rates.

Shortlisted applicants will be asked to write the actual Rebuild landing page, which they will be paid for at their normal rate as per a real deliverable. We will then compare the pages to decide on the strongest submission, to continue the remaining work.

Senior SEO Strategist

The Senior SEO Strategist at SiteCare plays a vital role in maintaining and optimizing WordPress websites, focusing on technical implementation, SEO best practices, and detailed documentation to support our clients’ digital success. This position requires a strong foundation in technical SEO, hands-on experience with WordPress, and a commitment to precision and continuous improvement.

This is a full-time, fully-remote position, ideal for a detail-oriented professional eager to grow within a collaborative environment.

Core Competencies

Technical SEO Expertise

• Strong command of crawling, indexing, rendering, schema, internal linking at scale, log file analysis, and Core Web Vitals
• Daily proficiency with Ahrefs, Screaming Frog (or Sitebulb/Lumar), Google Search Console, and GA4
• Comfortable reading HTML, CSS, and JavaScript well enough to assess SEO impact and write implementation specs
• Looker Studio reporting experience, with at least passing familiarity with BigQuery for GSC exports

WordPress Optimization

• Clear understanding of the WordPress hierarchy and template structure/
• Skilled in implementing SEO best practices within WordPress environments using plugins like Yoast and Rank Math.
• Maintains and updates WordPress core, themes, and plugins while considering SEO implications.
• Enhances website performance for search engine visibility.
• JSON-LD Implementation and optimization for schema implementation, including familiarity with popular schema-based WordPress plugins
• Execute on-page SEO optimizations, including metadata and image file name adjustments, alt tags, and header tag structures.
• Implement and troubleshoot schema markup and structured data.
• Manage URL structures, 301 redirects, canonical tags, and XML sitemaps.
• Monitor and resolve crawl errors to ensure proper indexing of new and updated content.
• Coding skills are not required but would likely be useful in this role.

Detail-Oriented Documentation

• Tracks and documents SEO issues, improvements, and implementations with accuracy.
• Obsessive use of annotations in tools like GA4 and Debugbear and Microsoft Clarity.
• Creates comprehensive work logs and maintains up-to-date technical SEO documentation.

Measurement and analyticsSEO Monitoring & Reporting

• Conduct regular SEO health checks using tools like Ahrefs.
• Monitor and report on technical SEO metrics and improvements.
• Maintain detailed logs of technical issues, implementations, and progress.
• GA4 event design, conversion tracking, and attribution.
• Looker Studio reporting.
• Server log analysis for crawl behavior (real technical SEO once sites get bigger).
• A baseline reporting cadence and KPI framework, including non-Google metrics.

Client Organic Search Growth

• Keyword research, topic modeling, and pillar/cluster content strategy
• Competitive gap analysis using Ahrefs (content gaps, keyword gaps, link gaps)
• Editorial collaboration: writing briefs, working with content teams, shaping what gets published
• Forecasting traffic and pipeline impact, setting measurable growth targets
• Internal linking as a programmatic growth program, beyond cleanup
• Conversion path awareness, working with CRO optimization
• Information architecture for new content pillars

AI/LLM Discovery

• Explicit experience monitoring brand visibility across ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews, Copilot
• Familiarity with GEO tooling: Ahrefs Brand Radar, Profound, Otterly, Peec AI, AthenaHQ, Scrunch
• Content structuring for citation: original research, primary data, named expert sources, extractable formats (definitions, comparisons, Q&A blocks)
• Entity-based SEO and knowledge graph work, Wikipedia/Wikidata presence
• llms.txt, schema markup framed for AI extraction, structured FAQ and HowTo at scale
• Comfort writing point-of-view content. LLMs cite opinionated, sourced takes more than generic recap pages
• Tracking share-of-voice in AI answers as a reportable metric, not just rankings

Key Responsibilities

Portfolio Ownership

Own organic search and AI discovery performance for an assigned book of SiteCare clients, typically 12 to 15 accounts across our plan tiers, including sitecare.com. Set quarterly KPIs per client, defend them in internal reviews, and report progress to clients directly. Decide which work gets prioritized inside each engagement based on impact, with escalation paths defined for scope and budget changes.

Technical SEO Health

Keep every client site in your portfolio above an agreed technical health bar. Run scheduled audits, maintain a prioritized issue backlog, and partner with Delivery Managers to get fixes shipped. Be the person who notices indexing drops, Core Web Vitals regressions, and crawl budget waste before the client does.

Growth Strategy and Roadmaps

Build and maintain a 12-month organic growth roadmap for each client, refreshed quarterly. Conduct keyword and topic research, competitive gap analysis, and content opportunity sizing. Translate findings into a sequenced plan with traffic and pipeline forecasts the client can hold you to.

Content Collaboration

Write briefs that give SiteCare’s content collaborators and client editorial teams everything they need: target queries, search intent, competitive context, internal linking targets, schema requirements, and citation-worthy elements. Review drafts for SEO and GEO fit before publish. Maintain the editorial pipeline alongside the client’s marketing lead.

AI Discovery Program

Run SiteCare’s AI visibility practice across client accounts. Monitor brand and topic presence in ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews using Ahrefs Brand Radar and at least one dedicated GEO tool. Recommend and implement content, schema, and entity changes that improve citation rates. Define what “good” looks like in AI search and report on it monthly.

Reporting and Communication

Deliver a monthly performance report and a quarterly business review for every account in your portfolio. Lead the SEO and GEO portions of QBRs alongside the Client Success Advisor. Present audits and roadmaps to non-technical stakeholders without losing the technical substance.

Practice Building

Contribute to SiteCare’s SEO and GEO practice beyond your portfolio. Maintain the team’s audit playbooks, tooling stack, and reporting templates. Publish original research and point-of-view content under your name on sitecare.com and LinkedIn at an agreed cadence. Train Delivery Managers and Client Specialists on what they need to spot and escalate.

Cross-Functional Partnership

Work daily with Delivery Managers on implementation, Client Success Advisors on account strategy, and the leadership team on practice direction. Flag opportunities for development work expansions and net-new engagements when SEO findings reveal scope the client should invest in.

• Collaboration & Communication
• Work closely with the SiteCareteam to support broader SEO strategies.
• Communicate progress and findings effectively with team members, stakeholders, and clients.

Required Skills & Qualifications

Professional Skills

• 4+ years in SEO with measurable growth results across multiple sites, agency or in-house
• Track record of owning organic strategy end to end: research, roadmap, execution, reporting.
• Hands-on WordPress experience at scale, including how plugin and theme choices affect SEO.
• Strong problem-solving, organizational, and time management skills.
• Client-facing experience presenting strategy and performance to non-technical stakeholders
• Excellent attention to detail, especially in technical documentation.

AI Discovery and GEO

• Working knowledge of how LLMs surface and cite content, and what makes a page citation-worthy.
• Experience monitoring brand and topic visibility across ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews.
• Familiarity with at least one dedicated GEO tool (Ahrefs Brand Radar, Profound, Otterly, Peec AI, AthenaHQ, Scrunch, or similar).
• Comfort with entity-based SEO, schema designed for AI extraction, and content patterns that earn citations.

Working Style

• Operates autonomously across a portfolio without needing daily direction
• Ships experiments and learns from them, especially in GEO where measurement is still forming
• Genuinely curious about how AI is reshaping discovery, and has opinions worth publishing
• Direct, accountable, low-ego

Personal Attributes

• Embodies SiteCare’s values
• Detail-oriented and driven to deliver high-quality work.
• Proactive in staying updated on industry developments and sharing knowledge.
• Original published research or B2B SaaS or Services background will quickly set you apart from other candidates.

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

Remote or in Person Sales

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

• Highly Competitive Commissions – Among the best in the industry.

• Access to Top Carriers – Including options for Day One Coverage for clients with:

  • COPD

  • Past Cancer

  • Kidney Failure

  …and more!

• Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

• Postcard-Based Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

• Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

• Licensed (or willing to become licensed) in life insurance

• Coachable and self-motivated

• Looking for a long-term opportunity in a growing national agency

• Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

Field & Remote Sales Opportunities Available

CLICK HERE TO GET MORE INFORMATION

Are you a licensed insurance agent looking for a better opportunity with strong commissions, real training, and systems that help you close more business?

At Team Nexa Insurance Solutions, we help agents build a consistent, long-term income by offering multiple product lines and the support needed to grow.

What You’ll Be Selling:

✔ Final Expense, Term, and Permanent Life Insurance

✔ Medicare Supplement (Medigap) plans for long-term, renewal-based income

✔ Cancer and supplemental health products to expand client coverage and increase production

✔ Multiple carriers to fit a wide range of client needs

Why Agents Choose Team Nexa:

✅ Top-Tier Commissions

• Competitive upfront compensation
• Strong renewal opportunities across multiple product lines

✅ Live Training (Most Days of the Week)

• Product training, underwriting guidance, and sales strategies
• Designed to help you write business quickly and consistently

✅ Lead Support Available

• Access to proven lead options and marketing strategies
• Guidance on building and maintaining your pipeline
• Systems to help you generate and manage opportunities

✅ CRM + Automation Tools

• Text, email, and follow-up systems built in
• Stay organized and improve your closing ratio

Work Your Way:

✔ Sell remotely (phone/virtual) or in-person (field sales)

✔ Build your business your way with flexible scheduling

✔ Scale at your own pace with support when you need it

Who This Is For:

• Licensed Life & Health Agents
• Agents who want multiple ways to earn (life + health + supplements)
• Individuals ready to grow with a structured, supportive team

If you’re ready to increase your production, expand your product offerings, and work with a team that supports your success—this is your opportunity.

Live Webinar Registration

🌐 www.goteamnexa.com

1099 Independent Contractor Opportunity. Individual results will vary.

Remote or In-Person Life Insurance Agent

National Team | High Commissions

| Daily Live Training | Real-Time Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Real-Time Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  In-Person and Remote Sales

REGISTER FOR OUR LIVE MEETING TO LEARN MORE

Preregistration is Required.

*Individual Results May Vary*